Customer Experience Council

Invitation-only Organization for Customer Experience Business Professionals.

Member Benefits

Exclusive events

Join events around the country with other members and guest speakers.

Mentorship program

CXC has an embedded mentorship program. You can sign up to be a mentor or a mentee.

Member only discounts

Through the CXC network you can connect to our partner directory to find discounts and additional benefits.

Discussion Forums

Join the membership forum to share ideas or post job opening to the group.

Meet some of our Partners

Network For Customer Experience Professionals

CXC is a free-to-join, invite-only organization that allows you to connect and network with like-minded customer experience professionals across industries. Our goal is to empower CX professionals and to give them the tools to help their organization scale.

Generate your own Network Effect

Peer to Peer 

Connect to like minded individuals in your industry, share best practices, and learn the latest trends. CXC releases annual reports to help keep you informed.

Invitation Only Events

CXC hosts networking events around the country. Come connect with your peers and share in new experiences. To learn more about our events, please feel free to reach out to our concierge.

CXC Member Concierge

CXC member concierge will help connect you to the latest industry events and will help field any questions that may come up. If you have a question, our member concierge will have your back!

Mentorship Program

Members have access to our mentorship platform that can connect you to a mentor or mentee of your choice.

Membership Only Discounts

Our discount connection page will help save you and your company money. Click the link below to see our list of partners and learn more.

 
 

Be up to Date on the Latest Solutions

In a shifting business environment, we enjoy connecting our members to the latest tools and ideas to help elevate your business.

Process Automation

Journey Orchestration

Omnichannel Engagement

Much More

Join the sessions you care about. We are always looking to add new workshops and sessions for our members

Our Mission

Our goal is to help you delight your customers in new and exciting ways. Customer experience is a continuously evolving field and we help you stay on top of the latest trends and connect with like minded peers.

Testimonials

  • CXC connected me to my future business partner

    Tom Uhlig

  • Scale Dinner is my favorite dinner of the year, thanks CXC!

    Luke Thomas

  • Connecting with peers in my industry helped take my company to the next level

    George Pastor

  • Really look forward to the scale dinners, keep them going!

    Sarah Chambers

2024 CX Awards

Do you know someone that rocks at CX and makes their customers lives better day in and day out? Nominate them for 2024's CX excellence award!